Support
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Questions, feedback, or trouble with AnyTour? Send us the details and we’ll help you find the next step.
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Purchases and billing
AnyTour subscriptions are billed and managed by Apple. Open iPhone Settings, tap your name, then Subscriptions to review or cancel.
Plans and tour allowances
Free includes 1 tour each month with a 3-minute audio preview. Every plan is gated monthly; unused tours or narration time do not carry over, including on annual subscriptions. Explorer is $17.99/month or $179.99/year and includes 60 narration minutes each month, supporting up to 12 one-hour tours a year with full narration. Heritage is $34.99/month or $349.99/year and includes 120 narration minutes each month, supporting up to 24 one-hour tours a year or 12 two-hour deep-dives, plus family history integration. Pay annually and enjoy 12 months of exploration for the price of 10. Allowances are based on narration time, so shorter tours can stretch farther within each month.
Tour packs coming soon
Single Tour ($15.99) includes 60 narration minutes, and Weekend Pack ($33.99) includes 120 narration minutes. Both are one-time purchases with no subscription, support tours up to 60 minutes each, and do not expire. Both packs are coming soon.
Subscriber features in development
Coming soon for Explorer and Heritage subscribers: a persistent, searchable library of tour transcripts and key moments with replay; tour downloads for offline access; and a visual travel journal mapping the places you have explored. These features are currently in development and are not yet available.
Privacy and data requests
Review the AnyTour Privacy Policy for storage and deletion details. Contact support with “DATA REQUEST” in the subject line when you need help.
Something isn’t working
Restart AnyTour, confirm you have the latest app version, and include your device model, iOS version, and what you were doing when the problem occurred in your support message.