End-User License Agreement

Developer grants you a limited, non-transferable, non-exclusive license to use the Licensed Application on any Apple-branded Products that you own or control, subject to the Usage Rules in the Apple Media Services Terms and Conditions. This license is personal to you. You may not distribute, transfer, assign, or sublicense the Licensed Application to any other person or entity. The Licensed Application may be accessed and used by other accounts associated with you via Apple's Family Sharing or volume purchasing programs.

Except as expressly authorized in this Agreement, you may not:

• Reproduce, modify, translate, enhance, or create derivative works from the Licensed Application
• Reverse engineer, disassemble, decompile, or attempt to extract source code
• Rent, lease, or lend the Licensed Application
• Remove any proprietary notices or labels
• Use the Licensed Application for any unlawful or unauthorized purpose

Developer is solely responsible for providing any maintenance, technical support, and updates to the Licensed Application. You acknowledge that Apple has no obligation whatsoever to provide maintenance, technical support, or updates. Any support inquiries should be directed to Developer at [email protected], not to Apple. Developer will use reasonable efforts to address technical issues and provide customer support.

Except as expressly provided herein, the Licensed Application is provided "as is" without warranty of any kind, express or implied. Developer makes no warranty regarding:

• The accuracy, completeness, or reliability of the Licensed Application or its content
• That the Licensed Application will be uninterrupted, error-free, or free from viruses
• That the Licensed Application meets your expectations or requirements
• That AI-generated tour narration will be accurate, safe, or suitable for any particular purpose

In the event the Licensed Application fails to conform to this Agreement's limited warranty, you may notify Apple, and Apple will refund the purchase price of the Licensed Application to you. This is your sole and exclusive remedy for any failure to conform to any applicable warranty. Apple will have no warranty obligations whatsoever with respect to the Licensed Application. All other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Developer's sole responsibility.

You and Developer acknowledge that Developer, not Apple, is responsible for addressing any claims relating to the Licensed Application or your use thereof, including product liability claims, claims that the Licensed Application fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation. Developer will not hold Apple liable for any such claims. Developer is solely responsible for the investigation, defense, settlement, and discharge of any third-party claims relating to the Licensed Application. Developer's liability to you is limited to the maximum extent permitted by applicable law.

You and Developer acknowledge that Developer, not Apple, is responsible for defending against any third-party claims that the Licensed Application or your use of it infringes any third party's intellectual property rights. Developer will be solely responsible for the investigation, defense, settlement, and discharge of any intellectual property infringement claim arising from the Licensed Application.

By downloading and using the Licensed Application, you represent and warrant that:

• You are not located in any country subject to a U.S. Government embargo
• You are not located in a country designated by the U.S. Government as a "terrorist supporting" country
• You are not listed on any U.S. Government list of prohibited or restricted parties, including the OFAC Specially Designated Nationals List
• You will not use the Licensed Application in violation of any applicable export control laws or sanctions regulations

You agree to comply with all applicable laws and regulations in your jurisdiction when using the Licensed Application.

All questions, complaints, and claims regarding the Licensed Application should be directed to:

Caywood Creative LLC
Email: [email protected]
Website: anytour.app

Developer will respond to inquiries within a reasonable timeframe. Apple is not responsible for addressing any claims related to the Licensed Application.

The Licensed Application relies on third-party services. By using the Licensed Application, you acknowledge and agree that you must comply with the applicable terms of service and privacy policies of:

• Anthropic (Claude) — for AI tour narration generation
• ElevenLabs — for voice synthesis of tour narration
• Cloudflare — for secure API proxy
• Apple — for subscription processing, consumable pack processing, and account verification

You are responsible for reviewing the privacy policies and terms of these third parties. Developer is not responsible for the practices, policies, or actions of any third-party service. Your use of the Licensed Application constitutes your acknowledgment and acceptance of these third-party terms.

9.1 Subscription Tiers

The Licensed Application offers bounded monthly allowances. Every tier has a specific monthly limit. Pricing, monthly narration-minute allowances, and feature availability are configured in the Apple App Store and in the Licensed Application and may change without amending this Agreement:

• Free — No subscription required; one tour per month with a 3-minute audio preview
• Explorer — 60 narration minutes per month, with tours up to 60 minutes each and full narration features
• Heritage — 120 narration minutes per month, with tours up to 120 minutes each, plus genealogy/GEDCOM import and personalized ancestry features

All allowances reset each month and unused tours or narration minutes do not roll over. Annual subscriptions use the same monthly allowances and monthly reset schedule; annual billing provides two months free compared with paying monthly and does not make the full year's allowance available upfront. Exact pricing and allowances are displayed in the Apple App Store and within the app.

9.2 Auto-Renewal and Billing

All subscriptions are processed through Apple's App Store and charged to your Apple ID account. Subscriptions automatically renew at the end of each billing period (monthly or annually, depending on your selection) unless you cancel at least 24 hours before the end of your current billing period. To manage or cancel your subscription, go to your Apple ID account settings.

9.3 Refunds and Pro-Rata Credits

• If Developer terminates your account for reasons other than a violation of this Agreement, you will receive a pro-rata credit or refund for any unused portion of your current billing period.
• Voluntary cancellations continue until the end of the billing period; no partial refunds.
• Billing disputes are handled by Apple in accordance with Apple's refund policy.

9.4 Price Changes

Developer reserves the right to change subscription prices. Material price increases will be announced at least 14 days in advance through in-app notification and/or email before any changes take effect.

10.1 What Are Consumable Packs

The Licensed Application offers consumable packs (such as Single Tour or Weekend Pack), which are one-time, non-auto-renewing purchases that grant you a specified number of narration minutes.

10.2 How Packs Work

• Packs are one-time purchases processed through Apple's App Store.
• Each pack grants you a specified number of narration minutes (for example, Single Tour provides one tour's narration).
• Minutes are consumed each time you generate a tour narration in the Licensed Application.
• Unused minutes in your pack balance are retained in your account and do not expire.
• Once a pack is purchased, it is tied to your account via Sign in with Apple and is non-transferable.
• Your balance is retained server-side to prevent loss on app reinstall because consumable purchases are not automatically restored by Apple like subscriptions are.

10.3 Refunds

Refunds for consumable packs are handled by Apple in accordance with Apple's standard digital-goods refund policy. Once minutes are consumed (that is, a tour narration has been generated using minutes from your pack), those minutes cannot be refunded.

10.4 Account Required for Packs

Purchasing a consumable pack requires you to create an account via Sign in with Apple. Your account is linked to your Apple ID and is used to track your pack balance and remaining minutes. See the Privacy Policy for details on what data is retained server-side for consumable pack accounts.

All content, design, code, and trademarks associated with AnyTour are the property of Developer or its licensors. You may not reproduce, distribute, or create derivative works from any AnyTour content without our express written permission. Tour narrations generated by AnyTour are produced by artificial intelligence. You may share individual tour narrations for personal, non-commercial purposes with attribution to AnyTour.

If you send us feedback, suggestions, bug reports, or other comments about AnyTour ("User Feedback"), you grant us a non-exclusive, royalty-free license to use, reproduce, modify, and distribute that feedback for any purpose, including improving the App, without attribution or compensation.

AnyTour is provided "as is" and "as available" without warranties of any kind. We do not warrant that the App will be uninterrupted, error-free, or that AI-generated tour content will be accurate or complete. You assume all risk associated with your use of AnyTour.

To the maximum extent permitted by applicable law, Developer shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Licensed Application. Developer's total cumulative liability to you for any and all claims shall not exceed the greater of (a) the total amount you paid for subscriptions and consumable packs in the twelve months immediately preceding the claim, or (b) $100.00 USD.

15.1 Mandatory Arbitration

Any and all disputes, claims, or controversies arising out of or relating to this Agreement, your use of the Licensed Application, or any services provided shall be resolved exclusively by binding individual arbitration administered by JAMS or AAA under their respective Consumer Arbitration Rules. The arbitration shall be conducted in the county where you reside or via videoconference or telephone. Each party shall bear its own attorney fees and costs; arbitrator fees will be split equally.

15.2 Class Action Waiver

You agree that any arbitration or court proceeding shall be conducted on an individual basis and not as a class action, collective action, or representative action. You waive your right to participate in any class action against Developer.

15.3 Exceptions to Arbitration

The following disputes are not subject to arbitration: (a) claims for injunctive relief to prevent intellectual property infringement, (b) small claims court disputes, and (c) disputes over Apple's payment processing.

16.1 Changes in AI Regulation

Developer acknowledges that the regulatory landscape surrounding artificial intelligence, generative AI, and AI-generated content is rapidly evolving. Federal, state, and international laws and regulations governing the use, licensing, or distribution of AI services may change at any time, including but not limited to:

• Changes to privacy laws affecting AI training or processing
• Restrictions on the use of generative AI services or AI-generated content
• Requirements for disclosures, licensing, or permits related to AI functionality
• Restrictions on specific third-party AI services (for example, Anthropic's Claude or ElevenLabs' voice synthesis)
• Changes to the legal status of AI-generated content
• Requirements that may make it unlawful or impractical to operate the Licensed Application as currently designed

16.2 Developer's Right to Modify or Discontinue Service

If any change in law, regulation, or government restriction makes it unlawful, impractical, or commercially unreasonable for Developer to continue operating the Licensed Application, or any material component thereof (including AI narration generation, voice synthesis, or Heritage feature functionality), Developer reserves the right to:

• Modify the Licensed Application to comply with new legal requirements
• Discontinue any feature or functionality affected by legal changes
• Discontinue the Licensed Application entirely, with reasonable notice to End-Users

16.3 End-User Rights Upon Service Discontinuation

If Developer discontinues the Licensed Application or any material feature due to changes in law or regulation:

• End-Users with active auto-renewable subscriptions will receive a pro-rata refund of any prepaid subscription fees for the unexpired portion of their billing period
• End-Users with consumable pack balances may request a refund for the remaining balance, to be processed by Apple in accordance with Apple's refund policy
• Developer will provide at least 30 days' notice to End-Users via in-app notification and/or email before discontinuing service

16.4 No Liability for Regulatory Changes

Developer shall not be held liable for any damages, losses, or costs arising from:

• Changes in law or regulation that require modification or discontinuation of the Licensed Application
• Changes to third-party services (Anthropic, ElevenLabs, Apple, Cloudflare) necessitated by regulatory changes
• Temporary or permanent unavailability of AI services due to regulatory compliance actions
• Loss of access to features or functionality due to legal restrictions

Developer is not responsible for monitoring changes in law and does not guarantee that the Licensed Application will remain available or unchanged in the event of regulatory changes.

16.5 Severability of AI Features

If any specific AI feature or functionality becomes unlawful or impractical due to changes in law, that feature may be removed without affecting the validity or enforceability of the rest of this Agreement or the Licensed Application.

Developer may suspend or terminate your access to the Licensed Application for violation of this Agreement. Upon termination for cause, your license terminates immediately and no refund will be issued. For terminations not related to a violation of this Agreement, you will receive a pro-rata credit or refund for any unused portion of your current paid billing period. For consumable pack accounts, termination will result in loss of your remaining narration minute balance, which cannot be refunded.

This Agreement is governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions. For residents of Canada, this Agreement is also governed by PIPEDA and your province's applicable privacy laws. Any disputes not subject to arbitration shall be resolved in the state courts of Florida.

Developer may update this Agreement. Material changes will be announced in-app and/or via email at least 14 days before taking effect. Continued use of the Licensed Application after updates are posted constitutes your acceptance of the updated Agreement.

If any provision of this Agreement is found invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

This Agreement, together with Developer's Privacy Policy, constitutes the entire agreement between you and Developer regarding the Licensed Application. This Agreement supersedes all prior agreements and understandings. Developer's Privacy Policy is incorporated by reference and governs how your data is collected, used, and protected.